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CLEARED ENTERPRISE HELP DESK- IMMEDIATE NEED! in Norfolk, VA at The Select Group

Date Posted: 10/22/2018

Job Snapshot

Job Description

CLEARED ENTERPRISE HELP DESK: The Select Group is seeking candidates with an Active Secret Clearance to provide IT support via phone and email in an enterprise level environment. This position will sit in Norfolk, VA and requires a background check and drug test before starting. Please see the required certifications below.

ENTERPRISE HELP DESK REQUIREMENTS:

  • High school education or equivalent (GED).
  • Requires (1-3) years of related experience in information systems, or equivalent combination of experience and college level education.
  • Active Secret (or higher) DoD Security Clearance or Interim Clearance.
  • Valid DoD 8570 Certification: A+ce Certification, Network +ce, or Security +ce (must be able to provide proof of completion).

ENTERPRISE HELP DESK RESPONSIBILITIES:

  • Experience with Microsoft Windows OS, versions 10, 8 and 7.
  • Experience with Help Desk ticket management software.
  • Experienced in basic network troubleshooting (TCP IP).
  • Excellent customer service / customer interaction skills.
  • Exceptional communication and documentation skills for trouble-shooting and trouble ticket handling.

About The Select Group:

We are TSG - a fast-growing technical services firm serving the U.S. and Canada. We open doors to diversified prospective employers who respect and value your ambitions, your pursuit of a meaningful career, and your particular skill-set. We offer interview guidance, an impressive referral program, and partner with you to find work that drives you. Learn more about us in our company overview video, or visit us at http://www.selectgroup.com. Sign up to receive weekly job alerts in your inbox by joining the TSG Talent Network.

We have the privilege of impacting lives, so let us impact yours.

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.