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DESKTOP ENGINEER - SAN DIEGO, CA in San Diego, CA at The Select Group

Date Posted: 12/17/2018

Job Snapshot

Job Description

DESKTOP ENGINEER - SAN DIEGO, CA

The Select Group is looking for a Desktop Engineer to work for one of our Top Clients in San Diego, CA!

DESKTOP ENGINEER REQUIREMENTS:

  • Advanced Troubleshooting Experience (determine if an issue is a network issue, end user issue, etc).

  • Experience with basic SCCM (know how to read logs)

  • Customer facing experience

  • Experience with Active Directory / Group policies

  • PLUS SKILLS: A couple of years Scripting experience (Powershell, or any other scripting language) and MCSA or MCSE certifications.

  • Certifications/Degrees: BS or AS degree [w/ 5+ years' experience] in Information Technology can be a substitute

DESKTOP ENGINEER RESPONSIBILITIES:

  • Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
  • Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures.
  • Provide software service, post- sales or service delivery support and solve applications problems for remote or local accounts, on standard and specialized systems.
  • Provide direct post-sales systems technical support to end users and company Authorized Service Providers.
  • Solve technical problems on an assigned hardware and software platforms.
  • Use proactive monitoring procedures/tools to identify problem prevention opportunities.

About The Select Group:

We are TSG - a fast-growing technical services firm serving the U.S. and Canada. We open doors to diversified prospective employers who respect and value your ambitions, your pursuit of a meaningful career, and your particular skill-set. We offer interview guidance, an impressive referral program, and partner with you to find work that drives you. Learn more about us in our company overview video, or visit us at http://www.selectgroup.com. Sign up to receive weekly job alerts in your inbox by joining the TSG Talent Network.

We have the privilege of impacting lives, so let us impact yours.

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.