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ENTERPRISE SERVICE DESK SPECIALIST- TIER 1 in Norfolk, VA at The Select Group

Date Posted: 7/2/2018

Job Snapshot

Job Description

ENTERPRISE SERVICE DESK SPECIALIST

This position will sit in Norfolk, VA and support a data migration project for the Navy. These service desk resources will be answering calls for users who might have issues with win 7, win 10, or any IT questions. They must have excellent communication, be reliable, know Windows 7&10 and be open to working different shifts.

ENTERPRISE SERVICE DESK SPECIALIST REQUIREMENTS:

  • High school education or equivalent (GED), Active DOD 8570 cert (Security+CE, A+CE, Network+CE) or obtain within 60 days on the job
  • Active or interim Secret clearance
  • Requires (1-3) years of related experience in information systems, or equivalent combination of experience and college level education
  • Experienced with IT peripheral/Accessory and mobile device support (i.e., printer, scanner, MFDs and mobile device)
  • Experience with Active Directory to include account creation/management and File Share permissions management
ENTERPRISE SERVICE DESK SPECIALIST RESPONSIBILITIES:
  • Work on service desk to answer calls and provide support to end users
  • Troubleshoot issues in Windows 7 and Windows 10 environment
  • Provides remote support and for computers, printers, mobile devices, and peripherals
  • This is a 24/7 environment there is a rotating shift schedule-must be available for all shifts



About The Select Group:

We are TSG - a fast-growing technical services firm serving the U.S. and Canada. We open doors to diversified prospective employers who respect and value your ambitions, your pursuit of a meaningful career, and your particular skill-set. We offer interview guidance, an impressive referral program, and partner with you to find work that drives you. Learn more about us in our company overview video, or visit us at http://www.selectgroup.com. Sign up to receive weekly job alerts in your inbox by joining the TSG Talent Network.

We have the privilege of impacting lives, so let us impact yours.

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.