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SENIOR BUSINESS ANALYST in Charlotte, NC at The Select Group

Date Posted: 6/4/2018

Job Snapshot

Job Description

SENIOR BUSINESS ANALYST

One of The Select Group's top communications clients is seeking a self-motivated Senior Business Analyst in the Charlotte area. The ideal candidate will be experienced in the gathering and documentation of business requirements. This person will serve as a liaison between the business community and IT teams for the development of business applications for the Customer Operations contact center.

SENIOR BUSINESS ANALYST REQUIREMENTS:

  • 4-6 years of Business Analyst experience.
  • Self-motivated and flexible with day to day business and responsibilities.
  • Ability to manage multiple projects.
  • Experience with Excel, PowerPoint, and Word.
PLUS SKILLS:
  • Telecommunication background.
  • Call center experience.
SENIOR BUSINESS ANALYST RESPONSIBILITIES:
  • Serves as a liaison between the business community and IT development team.
  • Support business applications used by agents within call centers during business solution implementations.
  • Complex analysis services.
  • Translates user needs into detailed Business Requirement Documents.
  • Business rules configuration activities for applications.



About The Select Group:

We are TSG - a fast-growing technical services firm serving the U.S. and Canada. We open doors to diversified prospective employers who respect and value your ambitions, your pursuit of a meaningful career, and your particular skill-set. We offer interview guidance, an impressive referral program, and partner with you to find work that drives you. Learn more about us in our company overview video, or visit us at http://www.selectgroup.com. Sign up to receive weekly job alerts in your inbox by joining the TSG Talent Network.

We have the privilege of impacting lives, so let us impact yours.

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

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