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Senior Customer Support Engineer in Marlboro Township, NJ at The Select Group

Date Posted: 1/4/2019

Job Snapshot

Job Description

SENIOR CUSTOMER SUPPORT ENGINEER

Join a growing organization known for providing innovative and robust storage and data replication solutions. US Citizens, Green Card holders, or candidates that don't require sponsorship are encouraged to apply as we can't sponsor at this time.

SENIOR CUSTOMER SUPPORT ENGINEER REQUIREMENTS:

  • Fluent in Portuguese OR Spanish
  • At least 2 years of experience supporting external customers with system (Unix/ Linux), networking, and performance issues.
  • Solid experience supporting Unix/ Linux based products and using Linux/Unix tools for network analysis.
  • Knowledge of network and protocols (Rout/switch, TCP/IP etc)

SENIOR CUSTOMER SUPPORT ENGINEER RESPONSIBILITIES:

  • Manage and support customers and partners by resolving complex, system-level, and networking issues within the required time-frame.
  • Design and implement customer specific action plans and assist customers with remote installations and training.
  • Assist customers with installations remotely and provide training to customers.

About The Select Group:

We are TSG - a fast-growing technical services firm serving the U.S. and Canada. We open doors to diversified prospective employers who respect and value your ambitions, your pursuit of a meaningful career, and your particular skill-set. We offer interview guidance, an impressive referral program, and partner with you to find work that drives you. Learn more about us in our company overview video, or visit us at http://www.selectgroup.com. Sign up to receive weekly job alerts in your inbox by joining the TSG Talent Network.

We have the privilege of impacting lives, so let us impact yours.

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.