This site uses cookies. To find out more, see our Cookies Policy

Senior Network Engineer in Wake Forest, NC at The Select Group

Date Posted: 6/28/2018

Job Snapshot

Job Description


The selected candidate will work with a large telecom company out of Wake Forest, NC. The Senior Engineer will work in a challenging, hands on environment supporting SDWAN. The ideal candidate for this role must be able to communicate effectively with peers, and customers. The job also requires hands on technical support of routers, switches, servers, and firewalls. Must be willing to work shift work 24x7 coverage, including weekends and some holidays.


  • Must be proficient with layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP).
  • Must have extensive working knowledge of the following: Juniper (JunOS), Firewalls, SolarWinds, Cisco Networking Hardware.
  • Proficient with configuring, troubleshooting Tier 1/2 events in switches, routers, and firewalls.
  • Must have experience with application-level firewalls (proxies).
  • Familiar with Network Monitoring tools
  • Excellent customer service skills. This is a front line customer service position responsible for equipment functionality, customer satisfaction and the overall customer experience
  • CCNA or CCNP Certifications


  • Hands on technical support of routers, switches, servers, and firewalls.
  • Respond to customer inquiries in a timely and professional manner.
  • Develop and follow a MOPs and anticipate problems, and proactively take corrective action.
  • Trouble ticket generation and response; customer interface and escalations.
  • Monitoring, configuring, troubleshooting Tier 1/2 events in switches, routers, and firewalls.
  • Provide the team with leadership and guidance of daily tasks.

About The Select Group:

We are TSG - a fast-growing technical services firm serving the U.S. and Canada. We open doors to diversified prospective employers who respect and value your ambitions, your pursuit of a meaningful career, and your particular skill-set. We offer interview guidance, an impressive referral program, and partner with you to find work that drives you. Learn more about us in our company overview video, or visit us at Sign up to receive weekly job alerts in your inbox by joining the TSG Talent Network.

We have the privilege of impacting lives, so let us impact yours.

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.